Effective Date: 3/27/2024
HANDS of Saint Lucie County (“we”, “us”, or “our”) is committed to protecting the privacy of our website visitors and service users. This privacy policy outlines our practices concerning the collection, use, and disclosure of your information through our website (www.handsofslc.org), in compliance with applicable privacy laws and regulations.
Collection of Personal Information
We collect personal information when you interact with our website, specifically when you complete our “Do You Qualify?” form. The types of personal information we collect include:
Name: To personalize our communication with you.
Email Address: To send you email communications about our services, updates, and other information you may find helpful.
Phone Number: To send text messages following the completion of the “Do You Qualify?” form, providing you with further information or assistance regarding our services.
In addition to the above, we use Google Tag Manager and Google Analytics to understand how our website is used. We collect data such as device type, browser information, and interaction with our website through cookies and other tracking technologies. We also employ Microsoft Clarity for additional insights into user behavior, which helps us improve user experience on our website.
Use of Personal Information
Your personal information is used to:
- Determine your qualification for our services based on the information you provide in the “Do You Qualify?” form.
- Send text messages to your phone number with information relevant to your inquiry about our services.
- Improve our website and services by analyzing how users interact with our site, utilizing data collected through Google Analytics and Microsoft Clarity.
- Implement Google Ads Tracking to tailor and optimize our advertising efforts.
Sharing of Personal Information
We do not sell, rent, or otherwise share your personal information with third parties, except as necessary to fulfill the purposes outlined above, including:
- Sharing with third-party service providers who perform services on our behalf, such as text message communication services, under confidentiality agreements.
- As required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccuracies in your personal information.
Deletion: You may request the deletion of your personal information from our records, subject to certain exceptions.
Opt-Out: You can opt out of receiving text messages by following the unsubscribe instructions in these communications.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet-based site can be 100% secure, and we cannot guarantee the absolute security of your information.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy or our treatment of your personal information, please contact us at:
webmaster@handsofslc.org
3855 S US-1, Fort Pierce, FL, 34982
By using our website, you consent to collecting and using your information as described in this privacy policy, including Google Tag Manager, Google Analytics, Microsoft Clarity, and Google Ads Tracking.